Emergency oil delivery before a snow storm
"I recently purchased property and was in the process of screening tenants and dealing with inspectors/contractors at the same time; I completely overlooked the oil levels at the time. It was late Friday afternoon when I realized I was out of oil and there was a pending snow storm that weekend. After calling many various oil companies, I reached T.H Malloy & Sons in Cumberland, RI. I explained my dilemma to your sales manager Hank, and he understood the gravity of my situation and treated me as if I were a long term customer. He drove to my property and arranged with the owner Tommy, to come right out and fill my two oil tanks. After he contacted the service department , within an hour a technician was arriving at my door and they made sure there were no frozen pipes, as it had been a very cold week, as well as confirm everything was operating properly. The whole process was very professional, and pleasant. Having a business that cares about their customers and deals with each client with care and attentiveness is rarely found these days. I recommend T.H. Malloy & Sons to anyone looking to be treated and respected as a person fairly, and not just another account number to add to the company books."