Emergency oil delivery before a snow storm

"I recently purchased property and was in the process of screening tenants and dealing with inspectors/contractors at the same time; I completely overlooked the oil levels at the time. It was late Friday afternoon when I realized I was out of oil and there was a pending snow storm that weekend. After calling many various oil companies, I reached T.H Malloy & Sons in Cumberland, RI. I explained my dilemma to your sales manager Hank, and he understood the gravity of my situation and treated me as if I were a long term customer. He drove to my property and arranged with the owner Tommy, to come right out and fill my two oil tanks. After he contacted the service department , within an hour a technician was arriving at my door and they made sure there were no frozen pipes, as it had been a very cold week, as well as confirm everything was operating properly. The whole process was very professional, and pleasant. Having a business that cares about their customers and deals with each client with care and attentiveness is rarely found these days. I recommend T.H. Malloy & Sons to anyone looking to be treated and respected as a person fairly, and not just another account number to add to the company books."
Rob L. - Woonsocket, RI

Hank, thanks for your help!!!

Hank- thanks for your help!!!

"The good folks at T.H.Malloy are incredible.  Our furnace stopped working in mid- February.  A phone call led to an appointment and in short order we had the problem scoped and a fix underway.  We needed a complete replacement and within 36 hours we had the old unit removed and a new furnace installed and working.  Needless to say, it was an incedible performance by a professional, courteous team. Many thanks to the folks at T.H.Malloy!"

New installation feedback

"Message: Greetings. We recently had a new burner put in at this address (past week). Throughout the process, whenever I had questions or concerns, I brought them to your crew, all of whom were good. In particular, there was 1 gentleman who was excellent, explaining things to me in words easily understand. It is clear to me that good customer relations are important to him. I am very grateful for this gentleman's efforts and wanted t take a second to acknowledge this, in writing."
Ernest M. Berube
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